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Patient Issue Reports

The Patient Issue Report is designed to help you identify and address any patients with missing or incomplete fields. You can run the All Issues filter to view all issues at once or choose the Type filter that corresponds with the specific issue you want to address.

Missing Care Plan

  • Identify patients with missing care plans.

Bad Email

  • Identify missing or undeliverable email addresses associated with patients.

Missing Diagnosis

  • Reports instances where essential diagnosis codes are absent from patient charts.

Locked Account

  • Identify cases where patient accounts are locked, hindering access to information.

No Login

  • Tracks when technology patients have never logged in and records any attempted logins.

Non-Responsive

  • Tracks the last expected answer vs. the last patient answer and how many monitoring periods the patient has skipped.

Non-Billable

  • Tracks any non-billable patients.

Consent Issues

  • Highlight issues related to missing or declined consent from patients.

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