Care Teams can enable specific phone numbers to display to the patient by checking the “Show to Patient” box for the user in the user account. Once enabled, the patient can see this contact number in their patient account.
Admin users have edit user permissions and can update the clinical or provider user settings under the “Account” settings to show a phone number to the patient:
Once the checkbox flag in enabled, the patient can see the direct care team contact number in addition to the general practice number that is set for the client account:
