Patient Comments be “Pinned” to the top of the comment tab so they will always show first. These “pinned” comments will always show up first on all audit reports regardless of date filters. Pinned comments are a convenient place to store extra information about patients, specifically information useful for consent documentation and audits.
Pinned comments are identified by the note icon with the push pin. The pinned comment will stay highlighted in yellow and at the top of the comments list. To pin a comment, use the drop-down on a comment and select “pin comment”:
Removing a Pinned Comment
To remove a pin from a comment that is no longer needed, simply use the drop-down to “unpin comment”. The unpinned comment will now be reordered in the comment history by the date of the comment:
Pinning Multiple Comments
Multiple comments can be pinned if needed. All pinned comments will show at the top of the comment history:
Phone Calls Can Be “Pinned”
CCIQ has added the ability to allow phone calls documented using the Log Call feature to be “pinned” as a comment. Previously, only comments could be pinned. Now a manually logged call can be pinned as well:
Manual calls can be pinned
To remove the pin from the phone call, use the drop-down to “unpin” the comment.
