Veradigm Integration is Live
ChronicCareIQ is excited to launch our Veradigm EHR integrations for our Veradigm customers. The Veradigm EHR to automatically connect to your patient data and reduce manual data entry. Integration endpoints for items such as Med Refill, Labs, and Images can flow into ChronicCareIQ active patient charts to document time for care management activities outside of office visits. Encounters and Patient Demographics datasets have also been optimized for this integration to flow into ChronicCareIQ.
In addition, this full-scale Veradigm integration will support billing by sending claims to Veradigm from ChronicCareIQ. The billing integration is in Beta-testing and pending full scale release.
If your practice uses Veradigm or you’re considering Veradigm as an EMR partner, ChronicCareIQ offers a complete integration to keep your patients in sync. Please contact [email protected] for more information.
New CallerIQ Integrations Now Live
New Integrations
FreePBX – CallerIQ now connects with FreePBX, an open-source VoIP phone system, enabling automated call logging and streamlined patient communication.
Zoom Phone – With Zoom Phone integration, call data is automatically captured in CallerIQ.
TalkDesk – CallerIQ now synchronizes with TalkDesk, allowing real-time call tracking and analytics.
ChronicCareIQ Infrastructure Updates
ChronicCareIQ continues to focus significant development efforts into our migration to Microsoft Azure as our Cloud Services provider with a strong focus on IT security and HIPAA best practices. This is a large-scale effort to move our infrastructure to Azure, but it will enhance the scalability, security, and performance of the ChronicCareIQ platform and help us future-proof our IT foundation.
Miscellaneous Enhancements
Mobile App Updates – Both the Apple Apple Store and Android Store have been updated with the latest versions of the ChronicCareIQ mobile app for patients. Patients and staff can now copy and paste links in messages within the Android and iOS apps, improving usability for care teams and patients. Please encourage all mobile patients to update their mobile app to experience the latest features.
Patient Setup Enhancement – We’ve added a “Show Password” option during initial patient password creation to reduce login friction. The “Show Password” function is already an option for any user upon return login.
ProTip of the Month
Custom Filters: Organize you data YOUR way!
Users can customize their dashboards sorted in the order the client wants to display. These “saved views” are saved in the local computer browser, allowing user to customize their view.
Using the Gear Wheel, staff can chose the specific columns to be displayed:
Another feature is “saving” different views using the “Favorite”, allowing the user to have different views saved for use:
Advanced Filters for data are also available and are a power tool to hone in on specific data. There are many filters available on the main filter page and using the “Advanced” option, users can combine these filters.
For example, this dashboard has been filtered specifically to one care manager to a specific protocol.
