The dashboard shows all active patients and their health status with color-coded icons. Care teams can prioritize patients with alerts, triggered by exceeding clinical thresholds.

The dashboard is customizable, with settings and filters automatically saved for each clinical user. Click the link below to explore the features and learn how to navigate the dashboard.

For more information please refer to here: Clinical Dashboard

Learn how to navigate the dashboard and use the filters, mark claims as billed, edit the columns, export a CSV file of records, create claims in an EMR for clients with integration, and view sync errors.

For more information please refer to here: Billing Dashboard

The Device Summary Panel provides an overview of RPM patients’ device usage over the past 30 days. Located on the main dashboard, it categorizes patients into four groups based on their measurement days: Grey (no connected device), Red (0-9 days), Yellow (10-15 days), and Green (16+ days). Each category can be clicked to filter patients accordingly. While useful for monitoring compliance, it is not a billing report; billing data for 99454 can be found under Reports → Monthly Billing.

For more information please refer to here: Device Summary Panel

The navigation training for the patient chart explains how to use the patient chart section in ChronicCareIQ, covering patient information, response data, patient graphs, chart tabs, and more.

For more information please refer to here: Navigation Training – Patient Chart

The Patient Tab offers a robust search engine to identify patients within CCIQ. Learn how to perform advanced searches, filter search results and explore the options in the patient drop-down menu.

For more information please refer to here: Navigation Training – Patient Tab

This page provides guidance on user setup and management in ChronicCareIQ, accessible only to Admins. It outlines the three user types—Clinical Users, Provider Users, and Clerical Users—and explains how to add, edit, deactivate, or manage user billing permissions. Video tutorials are available for adding users, and Admins can modify user access, roles, and billing settings. Special instructions are included for integrated EMR users.

For more information please refer to here: Navigation Training – Users Tab

You can access reports in CCIQ by clicking the Reports tab in the navigation bar at the top. You will see the reports that are separated into 8 categories that contain over 40 different reports with various filters. These reports can be exported in HTML, CSV, and/or PDF formats.

For more information please refer to here: Navigation Training – Reports