ChronicCareIQ customers can get a 20% discount with RingCentral!

Click the link below and sign up for additional information: ringcentral.com/chroniccareiq

Setting up RingCentral can easily be accomplished by logging into CCIQ, accessing the Call Records panel, granting permissions, and completing the registration process. Ensure you have admin access for both CCIQ and RingCentral to proceed. Once set up, you’ll enjoy seamless call tracking and management within the platform. If you need assistance, reach out to your account manager or support.

For more information, please refer to this page: Set Up RingCentral in ChronicCareIQ

Easily place calls directly from the CCIQ application by navigating to a patient’s record and clicking their phone number. Calls can also be initiated from the CCIQ Monitoring Dashboard for convenience. To enable this feature, users may need to log in to RingCentral and register their phone line or extension. This integration allows for seamless communication within the platform. Ensure your RingCentral account is properly set up to avoid disruptions. If you encounter any issues, check your login credentials and permissions. For additional support, contact your account manager or the CCIQ support team.

For more information, please refer to this page: Make Calls Within ChronicCareIQ

For more information on CallerIQ functionality as a whole, including reporting and features, please refer to this page: Call Record Panel & Associated Task