Setting up RingCentral for ChronicCareIQ can be easily accomplished by following these steps:
Login to CCIQ and navigate to the Call Records panel in the center dashboard by clicking on the dropdown arrow of the dashboard and choosing Call Records.
Select the option to Log in to grant permissions (Must be an admin user for both CCIQ and RingCentral).
The screen will instruct the user to register their RingCentral account. Select Continue to proceed with registration.
After logging in and registering your phone number or extension in RingCentral, you should receive a Success message.
